About Tissue Culture Plants

What is a tissue culture (TC) plant?

• A TC plant is grown in a sterile, nutrient-rich environment and shipped in a sealed vessel.

• This method produces clean, vigorous plants with strong genetic consistency.

Why are the plants so cheap?

• Because they are sold directly from tissue culture, before acclimation.

• TC plants grow in sterile vessels, allowing multiple clones from a single parent plant — keeping costs low.

• You’re not paying for: – Months of acclimation – Potting mix, pots, or greenhouse space – Retail nursery markups

• They may arrive small, but they are genetically identical to mature, rare plants that often sell for £50–£300 once fully grown.

• Selling TC plants helps make rare and expensive varieties affordable, accessible, and pest-free for collectors.

Why do the plants look small?

• TC plants are juvenile. This is normal—once acclimated, they grow quickly.

Do I need to acclimate the plants?

• Yes. All TC plants require gradual acclimation to normal humidity and light levels.

• A free instruction card is included, and acclimation kits are available.

Ordering & Shipping

How long will my order take to arrive?

• Plants ship with 24-hour delivery via a courier of our choosing.

• Other products (kits, accessories, etc.) ship with 48-hour delivery.

• Dispatch time is typically 2 business days.

Do you offer international shipping?

• Yes, to selected countries. Import fees/taxes are the customer's responsibility.

My tracking hasn’t updated — what should I do?

• It can take a few hours to appear. If it hasn’t updated in 24 hours, please contact us.

When My Order Arrives

What should I do when my plant arrives?

• Check your plant straight away.

• Remove it from the vessel within 3 days to prevent rot or decline.

• Contact us within this timeframe if you have concerns.

My plant looks pale or stressed — is this normal?

• Yes. Plants may look stressed after travel but typically recover during acclimation.

Returns & Refunds

Do you accept returns?

• Due to the nature of TC plants, returns are only accepted if a plant arrives dead or damaged.

• Issues must be reported within 3 days of delivery with photos.

What if my plant dies during acclimation?

• Once a plant is removed from its vessel, we cannot accept liability.

• Every home environment differs, so success cannot be guaranteed.

Care & Acclimation

How do I acclimate a TC plant?

• Keep humidity high at first, then reduce gradually.

• Increase light slowly to avoid burn.

• Avoid overwatering during the transition period.

(Full instructions provided with every order.)

Do I need special equipment?

• Not necessarily. A simple humidity chamber or your own DIY setup works.

• Our optional acclimation kits make the process easier for beginners.

Payments & Website

What payment methods do you accept?

• All major cards, PayPal, and other options supported by your checkout system.

Can I change or cancel my order?

• Changes can be made if your order hasn't shipped.

• Once dispatched, orders cannot be cancelled.

General

How often do you restock rare varieties?

• Rare items are restocked in small batches.

• You can sign up for restock alerts on the product page.

Do you take custom TC requests?

• In some cases, yes. Please contact us with your request.