Contact Us

Have a question about your order, tissue culture plants, or acclimation? I’m happy to help.

Please check the FAQs and Store Policy first, as many common questions are answered there.

How to Get in Touch

Use the contact form below and include:

  • Your order number (if applicable)

  • The plant or product name

  • A brief description of your query

Response Time

I aim to respond to all enquiries within 1–2 working days.

Important Notes

  • All plants are sold in tissue culture unless stated otherwise and require home acclimation.

  • For any issues with your order, please make contact within 3 days of delivery.

  • Once a plant has been removed from its vessel, responsibility passes to the buyer.

Wholesale & Trade Enquiries

If you’re a nursery or business interested in wholesale tissue culture plants, please use the contact form and select Wholesale Enquiry in the subject line.

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